That’s a fair concern and we hear it often. Most bad experiences come from towing companies that operate reactively — they show up, hook up, and leave, with no regard for documentation, resident relationships, or legal compliance. Our model is built around prevention and process: compliant signage that deters violations before they happen, a permit system that removes ambiguity, documented authorization that protects you legally, and operators trained in de-escalation rather than confrontation. The goal is an orderly lot — not a high tow count.