Does a towing company need my written permission before towing?
Yes. Texas requires written verification from the property owner or [...]
Can I tow a car from my lot just because its registration is expired?
Not on that basis alone. Texas law restricts towing a [...]
What if my needs change — I add a new property, update my parking rules, or change which spaces are reserved?
Call us. Changes to your parking policy get updated in [...]
How will I know if the program is actually working?
The most obvious sign is that complaints stop. But the [...]
Once we’re set up, what does the ongoing relationship look like?
Largely hands-off for you. We patrol, enforce, and document. You [...]
Does Texas Towaway handle abandoned vehicles?
Yes. Abandoned vehicles are a specific problem that requires a [...]
We’ve tried a towing company before and it created more problems than it solved. Why would this be different?
That's a fair concern and we hear it often. Most [...]
We’re a small HOA with a limited budget. Can we still work with you?
Yes, and the no-cost structure matters here. There's no fee [...]
My property is a retail center, not an apartment complex. Do you work with commercial properties?
Absolutely. Retail centers, office parks, mixed-use developments, and standalone commercial [...]
What if a resident forgets to register a new vehicle?
The portal makes it easy to add or update vehicles [...]