Can we legally tow someone immediately, or do we have to warn them first?
It depends on the violation. Vehicles parked in fire lanes, [...]
What about ADA parking compliance? Is that something you address?
We identify ADA-related concerns during the compliance walkthrough and flag [...]
My property has some older signs that have been up for years. Are those good enough?
Probably not, and this is one of the most common [...]
What if a tow gets disputed or challenged legally?
Every tow we authorize is documented — the authorization, the [...]
What are my legal responsibilities as a property owner when it comes to towing?
Under Texas Occupations Code § 2308, you're required to have [...]
What happens to vehicles after they’re towed?
Towed vehicles are stored at one of our licensed, insured [...]
How fast will you respond when I call for a tow?
Our DFW-based operators respond quickly. We're not a national call [...]
Will my residents or tenants feel harassed by aggressive enforcement?
Our approach is the opposite of aggressive. We don't accept [...]
What if a tenant or customer calls me angry about their car being towed?
That call goes to us, not you. We handle vehicle [...]
Who actually authorizes a tow — me or you?
You set the policy; we enforce it. You determine the [...]